We're here
to help you
and your pet.
UK Customer Support
Our team is based online and ready to assist UK customers with orders, returns, and product questions. Reach us anytime — we respond within 1 business day.
Get in touch
Return Address (UK)
Gateway, Unit 11 Wilders Way
East Midlands, DE74 2XL
United Kingdom
East Midlands, DE74 2XL
United Kingdom
Please contact us before sending any returns
30-Day Returns
Items must be unused and in original condition. Refunds processed within 7 business days — no restocking fees.
Send us a message
Fill in the form and our team will get back to you within 1 business day. Please include your order number if your query is order-related.
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Thank you for reaching out. Our team will reply to your email within 1 business day.
Trading Name
Paw and Pet Supply
Legal Entity
DH SMMA LLC
Correspondence Address
7901 4th St N, Ste 300
St. Petersburg, FL 33702
United States Please do not send returns to this address
St. Petersburg, FL 33702
United States Please do not send returns to this address
UK Consumer Law Applies. Paw and Pet Supply sells exclusively to consumers in the United Kingdom. Accordingly, our contracts are governed by UK consumer law and are subject to the jurisdiction of the courts of England and Wales. Your statutory rights as a UK consumer are fully protected.